All Systems Operational

LucidOne User Portal Operational
90 days ago
100.0 % uptime
Today
Calling Operational
90 days ago
99.99 % uptime
Today
Inbound Operational
90 days ago
99.99 % uptime
Today
Outbound Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
99.99 % uptime
Today
E911 Operational
90 days ago
100.0 % uptime
Today
ConnectUC Operational
90 days ago
100.0 % uptime
Today
ReachUC Operational
90 days ago
100.0 % uptime
Today
SMS / MMS Operational
90 days ago
100.0 % uptime
Today
Inbound Operational
90 days ago
100.0 % uptime
Today
Outbound Operational
90 days ago
100.0 % uptime
Today
vFax Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 23, 2026

No incidents reported today.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Resolved - We are resolving this incident at this time. Traffic metrics remain at normal levels and we will provide more information as we receive it from our upstream carrier.
Aug 13, 18:58 EDT
Monitoring - From 5:03 pm ET to 5:26 pm ET, we observed an impairment in our upstream carriers network leading to dropped calls or one-way audio. Since 5:26 we saw traffic return to normal expected levels. We are currently engaging out upstream carrier for further information, and are monitoring call traffic at this time.
Aug 13, 17:54 EDT
Investigating - We are aware of issues with one-way audio on calls. Our engineering team is engaged and investigating now.
Aug 13, 17:37 EDT

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.