Resolved -
We are resolving this incident at this time. Traffic metrics remain at normal levels and we will provide more information as we receive it from our upstream carrier.
Aug 13, 18:58 EDT
Monitoring -
From 5:03 pm ET to 5:26 pm ET, we observed an impairment in our upstream carriers network leading to dropped calls or one-way audio. Since 5:26 we saw traffic return to normal expected levels. We are currently engaging out upstream carrier for further information, and are monitoring call traffic at this time.
Aug 13, 17:54 EDT
Investigating -
We are aware of issues with one-way audio on calls. Our engineering team is engaged and investigating now.
Aug 13, 17:37 EDT