Bandwidth inbound call issue

Incident Report for Lucid Communications

Resolved

From 1:35 to 2:34 pm ET, we experienced an issue where inbound calls from Bandwidth were not received correctly, causing calls to go to a busy signal. We were able to resolve it from 2:34 to 2:47 but the issue recurred. At 2:54 pm, the problem was permanently resolved.
Posted May 05, 2026 - 15:56 EDT
This incident affected: Calling (Inbound).